Effective Date: October 21, 2024
At KrabiClaw, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website builder platform and services.
1. Information We Collect
We may collect the following types of information:
A. Personal Information:
- Name and email address
- Account credentials
- Organization and site information
- Payment information (processed through secure payment providers)
B. Non-Personal Information:
- IP address
- Device type and browser
- Usage data (e.g., page visits, interaction patterns)
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Provide and maintain our website builder platform
- Process account registrations and subscriptions
- Communicate service updates and support
- Improve our platform and enhance user experience
- Analyze trends and platform performance
- Ensure compliance with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Third-party service providers (e.g., hosting providers, analytics providers)
- Legal authorities if required by law or to protect the rights, safety, or property of KrabiClaw.
4. Your Rights and Choices
You have the following rights under GDPR and CCPA:
- Data Portability: Request a copy of your personal data in a structured, machine-readable format.
- Right to Erasure (Right to be Forgotten): Request deletion of your personal data, subject to legal and business retention requirements.
- Right to Restrict Processing: Limit how we use your personal data in certain circumstances.
- Right to Object: Object to processing of your personal data for direct marketing or other legitimate interests.
How to Exercise Your Rights: To exercise any of these rights, email us at [email protected] with your request and verification details. We will respond within 30 days of receiving your request. For data portability requests, we will provide your data in a commonly used format (JSON or CSV).
Data Retention: We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is retained for 3 years after account closure, and payment records are retained for 7 years as required by tax regulations.
5. Security of Your Information
We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
KrabiClaw
Email: [email protected]